Dear Esteemed Customer,

At Tashan IPTV, your satisfaction is our top priority, and we proudly stand by the excellence of our service. Recognizing that situations may arise necessitating a refund, we’ve detailed our refund policy to accommodate various scenarios.

1: Refund Eligibility:

Valid Reasons for Refund:

Customers may request a refund due to unforeseen personal circumstances.

Technical Issues:

If technical glitches persist and our support team can’t resolve them promptly, you are eligible for a refund.

Content Dissatisfaction:

Should you subscribe directly without checking the trial and find the content unsatisfactory, a refund can be requested.

2: Refund Ineligibility:

Trial Usage:

Subscribers who have utilized the trial and subsequently subscribed are ineligible for a refund. We encourage users to thoroughly evaluate the trial before committing to a subscription.

3: Refund Process:

Refund Approval:

Upon approval of your refund request, the refund amount will be processed.

Refund Timeline:

Expect the refunded amount to be credited back to your account within the next working 7 days.

Refund Request Period:

Timeframe for Refund Requests:

Customers must submit a refund request within the first 2 days for Application Services & within the first 5 days for Services on Mag Box & within the first 14 days for Services with Mag Box purchased from us, after receiving the service.

4: How to Request a Refund:

Contact our customer support team at refund@tashaniptv.com within the specified timeframe.

Clearly state the reason for your refund request.

Provide any relevant information or documentation to support your request.

5: Our Commitment:

Refund requests will be promptly reviewed, and decisions will be made based on the provided information.

We are dedicated to ensuring a just and transparent refund process for our esteemed customers.

Contact Us:

Email: Refund@tashaniptv.com

Thank you for choosing Tashan IPTV. We value your trust and eagerly anticipate delivering an exceptional streaming experience.

Best Regards,

From the Refund Department

https://tashaniptv.com